Cancellation Policy
Order Cancellation Policy
Please note that once orders are placed, they cannot be cancelled under any circumstances. This policy is in effect for the following reasons:
Immediate processing: our handling system begins processing your order as soon as it is confirmed. This includes packing and scheduling the shipment, which cannot be paused or undone.
Stock allocation: each confirmed order reserves specific stock that is no longer available to other customers. Cancelling at this stage affects stock management and handling efficiency.
Changes to your order
Although cancellation is not possible, we can in some cases assist with small adjustments, provided the order has not yet been shipped. Possible adjustments include:
Changing the size or color of an item
Updating the shipping address
Small adjustments to your order
Please contact us as soon as possible after placing your order if you wish to request a change. While we cannot guarantee all changes, we will do our best to accommodate them if the order has not yet been shipped.
We thank you for your understanding and appreciate your purchase with us.