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Privacy Policy

This privacy policy explains how troeteltuin.com (the "Site" or "we") collects, uses, and shares your personal data when you visit the Site or make a purchase.

Contact information

If you have any questions after reading this policy, want to learn more about our privacy policy, or wish to file a complaint, you can reach us by email at support@troeteltuin.com.

Collection of Personal Data

When you visit the Site, we collect certain information about your device, your interaction with the Site, and data necessary to process your purchases. Additionally, we collect extra information if you contact us for customer service. In this policy, we refer to all information that can identify a person (including the data below) as "Personal Information." See the list below for details on which personal information we collect and why.

Device information

  • Purpose of collection: To properly load the Site and to perform analyses on the use of the Site for optimization.
  • Source of collection: Automatically collected via cookies, log files, web beacons, tags or pixels when you visit our Site.
  • Sharing for business purposes: Shared with our processing partner Shopify.
  • Collected data: Browser version, IP address, time zone, cookie information, viewed products or pages, search terms, and your interaction with the Site.

Order Information

  • Purpose of collection: To deliver products or services to you in accordance with our contract, to process your payment information, to arrange shipping, and to send invoices and order confirmations. Also to communicate with you, monitor our orders for potential risks or fraud, and to send you (in accordance with your preferences) information or advertising about our products or services.
  • Source of collection: Collected from you.
  • Sharing for business purposes: Shared with our processing partner Shopify.
  • Collected data: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Sharing of Personal Information

We share your personal data with service providers to help us deliver our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify for our online store. For more information on how Shopify uses your personal data, you can read their privacy policy: Shopify Privacy Policy.

  • We may also share your personal data to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to protect our rights.

Use of Personal Information

We use your personal data to provide our services to you, including:

  • Offering products for sale
  • Processing payments
  • Sending and fulfilling your orders
  • Informing about new products, services, and offers

Legal Basis

We process your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable laws.