Shipping Policy

This shipping policy applies to deliveries within the Netherlands and Belgium

Delivery Information

Below you will find the average delivery times for all our packages:

• Latest order date: 17:00 (GMT+01:00) Central European Standard Time (Amsterdam)
• Processing time: 1-2 days (delivery from Monday to Friday)
• Shipping time: 4-6 days (delivery from Monday to Friday)

We work with the following shipping partners:

• DHL
• FedEx
• PostNL

Shipping Your Order

Have you found the perfect look on our website? Then of course you want to enjoy it as soon as possible! We ensure that your order is processed and shipped as quickly as possible.

Please note that, like many other online stores, we are experiencing a busy period, which may lead to delays. Please take this into account when placing your order. We do our utmost to process your order as quickly as possible.

Contact us by email if you have any questions about the status of your shipment. Our service team is ready to assist you further.

Our Contact Details

Velanora is managed by NEW GLOBAL VISION - FZCO, a company registered in Dubai. Our trade ID is 36600.

Address:
Utrechtseweg 341, Amersfoort, Utrecht, 3818 EL, Netherlands

Phone: +31622635480
Email: support@troeteltuin.com

Opening hours:
Monday - Friday: 08:00 - 18:00
Saturday and Sunday: 10:00 - 16:00